FAQ



  • Why are there two stencils for each Mini ShapeBoss Stencil pattern?

    There are two stencils with each pattern because, unlike brass stencils with a lightbox, you do not need to be able to see through the material you are embossing onto with the ShapeBoss. Simply place the material you wish to emboss between the two stencils and emboss! The purpose of the top stencil is to give you a pattern to follow with your stylus. The purpose of the bottom stencil is to allow the stylus to push the material down into the patterns, which stretches the material permanently, creating the raised embossed image.



  • Why does it seem like my stylus won't travel across some papers or metal very easily?

    Sometimes a stylus will get small scratches or scuffs on it from embossing certain materials, which can make it drag across the material to be embossed. Should this happen, grab a piece of waxed paper and place it between the top stencil and your material to emboss. Emboss right through the waxed paper. This will make your embossing go much more smoothly! For good measure, use waxed paper every time you emboss to avoid extra wear on your stylus.



  • What materials can I emboss on using the ShapeBoss?

    What materials can I emboss on using the ShapeBoss? You can emboss on virtually any material that you can make a dent in with a stylus. Some examples of materials which work very nicely for embossing are cardstock paper, vellum paper and crafting metal. Remember - you do not have to be able to see through what you are embossing on, thanks to our two-stencil set system.



  • Why isn't my ShapeCutter cutting correctly?

    Why isn't my ShapeCutter cutting correctly?
    There are a few of reasons a ShapeCutter might not be cutting correctly. You may need to adjust your blade - If your shapes are not getting cut out cleanly, you will need to adjust the blade down by turning it slightly clockwise. If your shapes are not getting cut out cleanly because the blade seems to be getting stuck too deep in the cutting mat, you will need to adjust the blade up by turning it slightly counter clockwise. If you are certain that your ShapeCutter is adjusted correctly and it still won't cut cleanly, try a new blade. Most issues with a ShapeCutter can be resolved by adjusting or replacing the blade.



  • How do I create a continuous border using a border punch?

    How do I create a continuous border using a border punch?

    Using the white pattern printed onto the border punch, begin by punching once anywhere along the border. Slide the punched section over to the left or right until it lines up directly with the white printed section on the tool. Continue in both directions until the entire border is punched (see more on product page)



  • I am having a hard time lifting the bar up on my paper trimmer, can you help?

    To assist you in lifting the bar on the paper trimmer, please move the blade carriage to the center of the bar. Take hold of the bar on either side of the blade carriage (do not use the blade carriage for lifting.) Put your fingers from each hand on the bar and place your thumbs on the trimmer surface. Now lift up on the bar with your fingers and use your thumbs as braces on the trimmer surface. This gets easier with each use.



  • How do I cut in a straight line with my paper edgers?

    How do I cut in a straight line with my paper edgers?
    To easily cut a straight line with your paper edgers, using a ruler and pencil draw a straight line on the backside of the paper to be cut, then as you cut with the paper edger, make sure the edge of a pattern touches the line exactly the same each time the pattern is cut.



  • My self-healing mat has warped, how do I flatten it?

    You can flatten the mat by placing a couple of cookie sheets in the freezer until very cold. Place your cutting mat on the counter and put the frozen cookie sheets on top and weigh them down with something flat and heavy. Leave them in this position until the mat has flattened again for a few hours. This will usually solve the warping problem.





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